It is worth noting that in the absence of
information about how employees view the
workplace, decisions affecting productivity,
morale, turnover, pay and benefits costs are
made in an information vacuum. Money and
resources directed toward items that don't need
improvement (or, worse yet, result in decline in
these items) are essentially wasted.
Employees appreciate being asked for their
opinions, and appreciate it all the more when
survey results are acted upon.
ultimate result of our surveys is a leverage
analysis. Your company’s limited resources
require that you be able to quickly identify
those areas that are most important (leverageable)
to your employees. This would help provide a way
of selecting areas to focus on, by calculating
each area's leverage on a "bottom line" measure
- overall satisfaction.