It is worth noting that in the absence of information about how employees view the workplace, decisions affecting productivity, morale, turnover, pay and benefits costs are made in an information vacuum. Money and resources directed toward items that don't need improvement (or, worse yet, result in decline in these items) are essentially wasted.

Employees appreciate being asked for their opinions, and appreciate it all the more when survey results are acted upon.

The ultimate result of our surveys is a leverage analysis. Your company’s limited resources require that you be able to quickly identify those areas that are most important (leverageable) to your employees. This would help provide a way of selecting areas to focus on, by calculating each area's leverage on a "bottom line" measure - overall satisfaction.